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To speak to a SnapVDI Technical Support Specialist, please call 1-800-892-6625. The standard hours of operation of the AMI Technical Support Center are from 9:00 am to 5:00 pm US Eastern Time. All other calls outside of the standard hours will be answered through the SnapVDI After Hour Service and you will be called back within one (1) business hour from the time your call was received. Please be sure to have the serial number available for your SnapVDI Product(s) prior to contacting SnapVDI Technical Support.

To submit an online request for Technical Support for SnapVDI, please complete the form below with as much information as possible so that we may better assist you. Please note that if you require immediate assistance please call 1-800-892-6625. E-mails received outside of the standard hours will be returned the next business day.

SnapVDI Support Form

First Name

Last Name

Company/Organization Name

Business Email Address

Business Phone Number




Product Serial Number

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